Limited Functionality Warning

We are currently updating our network. During this time, certain functionality may be unavailable, including online orders. We apologize for any inconvenience this may cause you.

Please contact Customer Service with any questions or comments.
Phone: (608) 274-4330
Toll-Free Phone: (800) 356-9526
Email: custserv@promega.com
Hours: 7am – 6pm, CST, Monday-Friday

Success

Thank you for verifying your email address.

Email Verification Error

There was an issue verifying your email address. Please try again or contact Customer Service.

Contact Customer Service

Software + Firmware

Updates and methods for Promega instruments, and software to use and analyze Promega products with popular non-Promega programs.

Chat with Technical Service

STR Analysis

PowerPlex® Systems Panels and Bins

GeneMapper® ID and ID-X
GeneMarker®HID

GenePrint® 10 and GenePrint® 24 Systems Panels and Bins

For use with GeneMapper®
and GeneMarker®

Sequencing

ProView® Sequencing Software

Free Software Compatible with .AB1 Files

Fragment Analysis

LMR MSI Analysis System Panels and Bins for GeneMapper® Software

Software

DNA Quantification

Plexor® HY System

Forensic Release

PowerQuant® Analysis

Software

ProNex® DNA QC Assay Analysis

Software

Quantus™ Fluorometer

Software and Firmware
32354954-spectrumcesystems
big-and-small-spectrum-instruments-600px

GeneMarker®HID Software for Spectrum CE Systems

Custom-built by SoftGenetics LLC for use with Spectrum CE Systems

Spectrum Compact CE System Software Updates

Software and firmware updates

Spectrum CE System Software Updates

System software updates
GloMax Systems
glomax-instruments

GloMax® 20/20 Luminometer

Software

GloMax® Discover

Software and Firmware

GloMax® Explorer

Software, Firmware and FPGA

GloMax® Navigator

Software and Firmware

Discontinued GloMax® Products

GloMax® 96, Multi Jr, Multi and Multi+ Software
maxwell-script-darkgrey
maxprep-logo
maxpreprsc48-2

Maxwell® 16

Firmware

Maxwell® CSC 48

Software, Methods and Language Packs

Maxwell® CSC

Software, Firmware, Methods and Language Packs

Maxwell® RSC 48

Software, Firmware and Methods

Maxwell® RSC or FSC

Software, Firmware and Methods

Portal Access

Software for Maxprep® + Maxwell® RSC, RSC 48 or FSC

Maxprep® Liquid Handler

Methods

All Other Downloads

6 x 5 Peptide Reference Mix (PReMiS™)

Software

HSM 2.0

Software and Methods
Choose your country

Americas

Brazil
/
Canada
/
United States
/

Pacific Asia

Australia
China
/
India
Japan
/
Korea, Republic of
/
Singapore

Europe

Austria
/
Belgium
Denmark
Estonia
Finland
France
/
Germany
/
Ireland
Iceland
Italy
/
Luxembourg
Netherlands
Norway
Poland
/
Spain
/
Sweden
Switzerland
United Kingdom

Manage Cookies

Necessary Cookies

We use these cookies to ensure our site functions securely and properly; they are necessary for our services to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as logging in, using a shopping cart or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of our services will not work without them. Like the other cookies we use, strictly necessary cookies may be either first-party cookies or third - party cookies.

Allow Preference Cookies

We use these cookies to remember your settings and preferences. For example, we may use these cookies to remember your language preferences.

Allow Performance/Statistics Cookies

We use these cookies to collect information about how you interact with our services and to help us measure and improve them. For example, we may use these cookies to determine if you have interacted with a certain page.

Allow Marketing Cookies

We and our advertising partners use these cookies to deliver advertisements, to make them more relevant and meaningful to you, and to track the efficiency of our advertising campaigns, both on our services and on other websites and social media.

Your Privacy Choices

Our website supports your privacy choices by allowing users in select regions to opt out of specific types of sharing/sales/use of cookies and technologies for Targeted Advertising. Visit our Privacy Policy and Cookie Policy pages to learn more about these topics.

Targeted Advertising

Deselect this checkbox to disable cookies related to targeted advertising in your Promega experience. These advertising cookies will no longer be set for this browser and device.

Note: These settings are based on necessary cookies that are placed on your device, and if those cookies are cleared or you access the website from another browser or device, advertising cookies might be reset by default in the future, from which you can opt-out.